Accessibility Statement
Last Updated: January 2025
WCAG 2.1 Level AA Compliance
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1. Our Commitment to Accessibility
The Shadium is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
We believe that all users, regardless of ability, should have equal access to information about stadium seating and sun exposure. Our goal is to provide an inclusive experience that allows everyone to find the perfect seats for their needs.
2. Accessibility Standards
The Shadium strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
Conformance Status
We aim to meet WCAG 2.1 Level AA standards, which means our website should be:
- Perceivable: Information and UI components are presentable in ways users can perceive
- Operable: UI components and navigation are operable via keyboard and other methods
- Understandable: Information and UI operation are understandable
- Robust: Content is robust enough for interpretation by assistive technologies
3. Accessibility Features
The Shadium includes the following accessibility features to improve your experience:
Navigation & Structure
- Consistent navigation throughout the website
- Semantic HTML5 markup for proper document structure
- Descriptive page titles and headings
- Skip navigation links for keyboard users ✓
- Breadcrumb navigation (Partially Implemented)
Visual Design
- Sufficient color contrast ratios (minimum 4.5:1 for normal text) ✓
- Text is resizable up to 200% without loss of functionality
- Enhanced focus indicators for keyboard navigation ✓
- No reliance on color alone to convey information
- Responsive design for various screen sizes and orientations
Interactive Elements
- All functionality available via keyboard
- Form labels and instructions clearly associated with inputs
- Error messages that clearly identify issues
- Buttons and links with descriptive text
- ARIA labels for all interactive elements ✓
Content
- Alternative text for informative images (In Progress)
- Captions and transcripts for video content (where applicable)
- Clear and simple language where possible
- Tables with proper headers and captions
- Lists properly marked up for screen readers
Stadium Shade Information
- Shade percentages announced to screen readers ✓
- Color-blind friendly shade visualization options (Coming Soon)
- Text descriptions of sun exposure levels
- Keyboard-navigable stadium maps
- Alternative data table views for complex visualizations
4. Browser and Assistive Technology Compatibility
The Shadium is designed to be compatible with the following assistive technologies:
Screen Readers
- NVDA (Windows)
- JAWS (Windows)
- VoiceOver (macOS and iOS)
- TalkBack (Android)
Browsers
We support the current and previous major version of:
- Chrome
- Firefox
- Safari
- Edge
Mobile Devices
Our website is fully responsive and tested on:
- iOS devices (iPhone and iPad)
- Android devices (phones and tablets)
5. Recent Accessibility Improvements
We've recently implemented several accessibility enhancements:
- Skip Navigation Links: Added skip to main content, navigation, and footer links
- Screen Reader Support: Shade percentages now announced with descriptive context
- Enhanced Color Contrast: All text now meets WCAG AA standards (4.5:1 ratio)
- Improved Focus Indicators: Clear 3px outline with offset for all interactive elements
- ARIA Labels: All buttons and navigation elements properly labeled
6. Known Accessibility Issues & Roadmap
We are actively working to address the following known issues:
- Some third-party embedded content may not be fully accessible
- Complex stadium 3D visualizations require alternative text descriptions (In Progress)
- Site-wide breadcrumb navigation is being expanded
- Color-blind mode toggle is under development
- Alternative text for all images is being added
Upcoming Features (Q1 2025):
- Color-blind friendly visualization modes with patterns
- Complete breadcrumb navigation across all pages
- Alternative text for all stadium visualizations
- Keyboard shortcuts for common actions
- High contrast mode toggle
We are committed to resolving these issues and continuously improving accessibility across our platform.
7. Feedback and Contact Information
We welcome your feedback on the accessibility of The Shadium. Please let us know if you encounter accessibility barriers:
Accessibility Feedback
Email: support@theshadium.com
Subject Line: Accessibility Feedback
We try to respond to accessibility feedback within 2 business days, and to resolve identified issues within 10 business days.
When Contacting Us
Please provide the following information to help us address your concern:
- The web page URL where you experienced the issue
- A description of the problem you encountered
- The assistive technology you were using (if applicable)
- Your browser and operating system
- Your contact information if you'd like a response
8. Alternative Formats
If you need information from The Shadium in an alternative format, please contact us and we will make every effort to provide it to you:
- Large print versions of key information
- Audio descriptions of stadium layouts
- Simplified text versions of complex content
- Data in spreadsheet format for screen reader users
Alternative format requests can be made through our accessibility email or phone number listed above.
9. Enforcement and Legal
The Shadium is committed to accessibility as a matter of corporate responsibility and legal compliance. We follow:
- Americans with Disabilities Act (ADA)
- Section 508 of the Rehabilitation Act
- California Unruh Civil Rights Act
- European Accessibility Act (for EU users)
10. Third-Party Content
While we strive to ensure all content on The Shadium is accessible, we cannot guarantee the accessibility of third-party content including:
- External links to stadium or team websites
- Third-party ticketing platforms
- Embedded social media content
- External weather service data
We encourage users to contact us if third-party content creates barriers to accessing our services.
11. Continuous Improvement
Accessibility is an ongoing effort at The Shadium. We regularly:
- Conduct accessibility audits
- Train our team on accessibility best practices
- Test with users who have disabilities
- Update our technology to improve accessibility
- Monitor and address accessibility feedback
Thank you for using The Shadium. We are committed to providing an accessible experience for all users and appreciate your patience as we continue to improve.